Q1: Do I need a constant internet connection to use Mini SPA?Q1:使用 Mini SPA 是否需要全程连接互联网?

A: No. Mini SPA is built with an "Offline-First" architecture. All core functions, including billing, bed management, and payroll/commission calculations, can run perfectly without an internet connection. You never have to worry about not being able to check out a customer due to a network outage. 答: 不需要。Mini SPA 采用了“离线优先(Offline-First)”的底层架构。您的日常开单、床位管理、薪资与提成核算等所有核心功能,均可完全在无网络状态下流畅运行。您再也不用担心因为门店断网而无法收银。


Q2: Where is my financial and store data stored? Is it safe from leaks?Q2:我的财务账单和店铺数据保存在哪里?会不会泄露?

A: All your data (including staff profiles, order records, and tax details) is stored locally on your specific phone or tablet. We do not have cloud servers, and we do not collect, upload, or transmit any of your core business data. Your data is 100% yours, completely eliminating the risk of data breaches. 答: 您的所有数据(包括员工信息、订单流水、税务细节等)仅加密保存在您的手机或平板设备本地。我们没有云端服务器,也不会收集或上传您的任何核心业务数据,从根本上杜绝了数据泄露的风险。数据 100% 归您所有。


Q3: What happens to my data if I change my device or it gets damaged?Q3:如果我更换了手机或设备损坏,数据怎么办?

A: The app includes a "One-Click Backup & Restore" feature. We highly recommend regularly exporting your store database (a .db file) and saving it securely via email or your local file system. When switching to a new device, simply import this backup file to instantly restore all historical accounts and settings. 答: 系统内置了“一键备份与恢复”功能。强烈建议您定期将店铺数据库(.db 文件)导出,并通过微信、邮件或本地文件系统妥善保存。在更换新设备时,只需一键导入该备份文件,即可瞬间恢复所有历史账目和设置。


Q4: Will there be monthly or annual subscription fees later?Q4:软件后续会收取月租或年费吗?

A: No. Mini SPA has no recurring cloud account subscription fees or hidden costs. Pay once, and you can use all the powerful management features for free, forever. 答: 不会。Mini SPA 承诺无任何后续的云端账户订阅费用或隐藏的持续性扣费。一次下载/买断,即可终身免费使用所有强大的店务管理功能。


Q5: I found a bug or have a feature request. How can I contact the developer?Q5:我遇到了 Bug 或者有新功能建议,如何联系开发者?

A: We highly value your feedback! If you encounter any issues or have suggestions, please contact me directly via email. 答: 非常欢迎您的反馈!如果您在使用过程中遇到任何问题,请直接通过邮件与我联系。